Degraded WhatsApp agent functionality, impact limited to WhatsApp channel

Resolved·Degraded performance

Resolved — WhatsApp channel restored

Fri, Sep 11, 2026, 03:10 PM

(1 week ago)

Affected components

Sep 10, 2026, 08:07 AM

09:10 AM

Text

Updates

Resolved

Resolved — WhatsApp channel restored

Fri, Sep 11, 2026, 03:10 PM

Monitoring

Resolved — WhatsApp channel restored
The issue affecting WhatsApp agents has been resolved and all functionality is back to normal. Impact was limited to the WhatsApp channel; all other channels remained unaffected throughout. We will continue monitoring to confirm stability.

Thu, Sep 10, 2026, 09:10 AM(1 day earlier)

Investigating

Degraded WhatsApp agent functionality, impact limited to WhatsApp channel

Thu, Sep 10, 2026, 08:07 AM(1 hour earlier)