SSO Users unable to access a subset of ui features

Resolved·Degraded performance

The impact to SSO Role Based Access users has been resolved. No further errors in regards to access have been detected.

Thu, Aug 6, 2026, 06:56 AM

(1 month ago)

Affected components

Aug 5, 2026, 06:00 AM

Aug 6, 2026, 06:56 AM

Authentication & Authorization

Updates

Resolved

The impact to SSO Role Based Access users has been resolved. No further errors in regards to access have been detected.

Thu, Aug 6, 2026, 06:56 AM

Monitoring

Changes have been made and access seems to have been completely restored. The engineering team will continue monitoring for any access related errors.

Thu, Aug 6, 2026, 02:30 AM(4 hours earlier)

Identified

All workflows and integrations are working. A change in the SSO flow has impacted the UI access to a subset of users.

The team is working on a fix.

Wed, Aug 5, 2026, 12:51 PM(13 hours earlier)

Resolved

The issue was identified and fix has been deployed. The access to the UI components for impacted users is resolved.

Wed, Aug 5, 2026, 11:58 AM(52 minutes earlier)

Identified

All workflows and integrations are working. A change in the SSO flow has impacted the UI access to a subset of users.

The team is working on a fix.

Wed, Aug 5, 2026, 06:00 AM(5 hours earlier)